kareralive | Privacy Policy: Your Data, Your Rights

About This Policy

This Privacy Policy explains how Kareralive (the "Platform," "we," or "us") collects, processes, stores, and protects the personal information of users ("you") who access our online gaming platform at kareralive.vu. It applies to everyone who registers, browses, or interacts with our services, whether you're playing from Manila, Quezon City, Cebu, Davao, or anywhere else in the Philippines.

By creating an account or continuing to use Kareralive, you acknowledge that you have read and understood this policy. If you disagree with any part of it, you should discontinue use of our platform.

Information We Collect

We collect two main types of information: what you give us directly and what we gather automatically when you use the platform.

Information you provide directly:

• Full name, date of birth, and nationality (required for account registration and age verification)
• Email address and mobile number used for account access and OTP authentication
• Government-issued ID and selfie images submitted for KYC/identity verification
• Billing information related to Philippine Peso (PHP) deposits and withdrawals through accepted local channels such as bank transfers and e-wallets like GCash or Maya
• Support messages and correspondence you send us

Information collected automatically:

• Device type, browser version, and operating system
• IP address and approximate location (country/city level)
• Pages visited, games played, session duration, and click interactions
• Cookies and similar tracking technologies (see our cookie section below)

We do not knowingly collect information from anyone under 21 years old. If you believe a minor has registered on our platform, please contact us immediately.

How We Use Your Information

Every piece of data we collect serves a specific purpose tied to running a safe, fair, and functional gaming platform. Here's what that looks like in practice:

• Account management: Creating and maintaining your Kareralive account, processing login requests, and managing password resets
• Identity verification: Confirming you're who you say you are through KYC checks and OTP authentication to protect your account from unauthorised access
• Transaction processing: Handling PHP deposits, withdrawals, and related financial records accurately
• Platform improvement: Analysing usage patterns to fix bugs, improve load times, and build features that actually matter to players
• Customer support: Responding to your questions, resolving disputes, and keeping support records for follow-up
• Security and fraud prevention: Monitoring for suspicious activity, preventing unauthorised transactions, and keeping our platform safe for all users
• Communications: Sending you service updates, account notifications, and — if you've opted in — relevant promotional messages

We only use your data for the purposes described above. We don't use it to make automated decisions that significantly affect you without human review.

When We Share Your Information

Kareralive does not sell your personal data. We share information only in the following limited situations:

• Service providers: Trusted third-party vendors who help us operate the platform — such as payment processors, identity verification services, and cloud hosting providers — under strict data processing agreements
• Legal requirements: When required to comply with applicable law, court orders, or the legitimate requests of authorised government bodies
• Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction, and you will be notified accordingly
• Safety and security: When we believe disclosure is necessary to protect the rights, property, or safety of Kareralive, our users, or the public

Cookies and Tracking Technologies

We use cookies and similar technologies to keep the platform running smoothly and to understand how it's being used. Here's a quick breakdown of the types we use:

• Essential cookies: These are required for the site to function. They manage your session, keep you logged in, and handle security tokens. You cannot opt out of these without breaking core features.
• Analytics cookies: These help us understand which pages are popular, where users drop off, and how to improve the overall experience. The data is aggregated and not linked to individual identities.
• Functional cookies: These remember your preferences — like language settings or display options — so you don't have to reset them every visit.

You can control cookie settings through your browser. Note that disabling certain cookies may affect how parts of the platform work. For details on managing cookies in your browser, check your browser's help documentation.

How Long We Keep Your Data

We keep your personal information for as long as your account is active or as needed to provide you with services. After account closure, we may retain certain data for a limited period to:

• Comply with legal and regulatory record-keeping obligations
• Resolve outstanding disputes or support claims
• Prevent fraud and enforce our Terms and Conditions

Once the applicable retention period ends, we securely delete or anonymise your data so it can no longer be linked back to you.

Your Rights Over Your Data

As a Kareralive user, you have rights over the personal information we hold about you. These include:

• Right to access: Request a copy of the personal data we hold about you
• Right to correction: Ask us to fix inaccurate or incomplete information
• Right to erasure: Request deletion of your data where it's no longer necessary for us to keep it, subject to legal obligations
• Right to restrict processing: Ask us to limit how we use your data in certain circumstances
• Right to object: Object to the use of your data for direct marketing purposes at any time
• Right to data portability: Receive your data in a structured, commonly used format where technically feasible

To exercise any of these rights, reach out to our support team using the contact details at the bottom of this page. We aim to respond to all verified requests within a reasonable timeframe.

Security Measures

Protecting your data is something we invest in continuously. Our technical and organisational safeguards include:

• SSL/TLS encryption for all data transmitted between your device and our servers
• OTP-based authentication to prevent unauthorised account access
• Secure, access-controlled server infrastructure with regular security audits
• Staff training on data handling and privacy best practices
• Incident response procedures to address data breaches promptly

No system is completely immune to risk, but we take reasonable and industry-standard steps to minimise it. If you ever suspect unauthorised access to your account, please contact us immediately and change your password right away.

Users Under 21

Kareralive is strictly intended for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under this age. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe your child has registered on our platform, please contact us right away at the email address listed below.

Contact Us About Privacy

If you have questions, concerns, or requests related to this Privacy Policy or the way we handle your data, our team is ready to help. Reach us at:

We typically respond within 3–5 business days. For urgent account security concerns, please include "URGENT" in your subject line.